Stakeholder messaging strategy
Best practice states that before you begin a business improvement program you will have a […]
Management accountability
A significant challenge for any large business improvement program is how to enlist the senior […]
Stakeholder communications channel strategy
Two of the most substantial change programs I have been fortunate enough to work on […]
The importance of optics
Common wisdom tells us that if something looks like a duck, walks like a duck, […]
Stakeholder Impact Analysis
Consultants and other business advisors are frequently brought in by senior management to establish and […]
Developing Human Capital
It’s the difference between know how and know why. It’s the difference between, say, being […]
Business Process Reengineering
I have addressed many of the principles around business process reengineering (BPR) in the previous […]
Stakeholder Motivation
I am frequently asked to write on the mechanics of change management, a level of […]
Surveys and Diagnostics
There is a significant body of management science behind the formation, delivery, management, and interpretation […]
Driving Change – A Methodology
Implementing change is difficult. Implementing change without a methodology is very difficult. This article will […]
Strategy Development Workshops
This article covers the basics of developing a business strategy. My favourite maxim on strategy […]
Draw the Picture
Two of the biggest difficulties in the work environment are a) being able to quickly […]