The importance of enlistment over conscription
The success of a change program is directly linked to the degree to which the stakeholders support the change program. When stakeholders enlist themselves in a change program, they want to be there. They feel motivated by the cause, by the camaraderie, and they want to be part of the team. The mindset is one of success. When stakeholders are told to participate in a change program, then their mindset is one of conscription. A conscript does not want to be there, and a conscript can be relied on to do the bare minimum to get by. In this minute I discuss these points and suggest actions that will cause stakeholders to enlist in the change program.
Power, Interest, and Communications
It is widely recognised that when it comes to communicating change, the message needs to be tailored to the audience (stakeholder group). Further to this, the message needs to consider the health of the project and the changing interest that stakeholders have in the project. As always, please let me have your comments.
A framework for change management
It can be argued that Change Management does not really exist in its own right. Rather 'Change Management' is the umbrella term for the application of a series of named methodologies, tools, and techniques that support the organisation as it evolves from one operating state into another. This business minute highlights some of the methodologies that I rely on as I assist organisations with their change journey. As always, please let me have your comments.
Decisions and their consequences
Its a frequent refrain..."why won't they make a decision....My project is stuck because they wont make a decision". In this business minute I highlight the consequences of (not making) decisions. As always, Please let me have your comments.
Driving change with a call to action
When you talk about change management, what is really meant is that you are asking staff and stakeholders to change their behaviour. This raises the question - change from what to what. The challenge is making sure that the communications are specific on what the new behaviour should be.
The objective of business transformation
A business minute. A short sharp comment on the underlying driver behind a transformation and addressing the question of how do you do more with less.
Business outcome management
Execution is hard. Its even harder when there is not a common understanding of how the endgame will be achieved. Business outcome management is structured methodology that helps ensure the transformation team and stakeholders are focusing on what they are achieving, rather than what they are doing.