BUSINESS PROCESS REENGINEERING
I have addressed many of the principles around business process reengineering (BPR) in the previous […]
SURVEYS AND DIAGNOSTICS
There is a significant body of management science behind the formation, delivery, management, and interpretation […]
DRIVING CHANGE — A METHODOLOGY
Implementing change is difficult. Implementing change without a methodology is very difficult. This article will […]
STRATEGY DEVELOPMENT WORKSHOPS
This article covers the basics of developing a business strategy. My favourite maxim on strategy […]
DRAW THE PICTURE
Two of the biggest difficulties in the work environment are a) being able to quickly […]
JUDGEMENT SUPPORT AND DECISION-MAKING
To make a decision you need information and you can only make a decision about […]
BUSINESS OUTCOME MANAGEMENT
One of the greatest challenges for any company is the execution of strategy or the […]
SAVING THE TEAM
One of the great projects I had the opportunity to work on was the IBM […]
THE RISK OF RISK MANAGEMENT
Last year I published an article on Governance and a number of people wrote to […]
POLICY AND RULES – SIMILAR BUT DIFFERENT
Recently I was asked what I considered to be the difference between rules and policy. […]
SWATTING THE S.W.O.T
The S.W.O.T (SWOT) analysis is a staple model in any self-respecting business analyst’s kitbag and […]