Driving change with a call to action
When you talk about change management, what is really meant is that you are asking staff and stakeholders to change their behaviour. This raises the question - change from what to what. The challenge is making sure that the communications are specific on what the new behaviour should be.
The impact of change on operational costs
A business minute to reinforce the importance of applying integrated and managed change practices to mitigate the cost impact a poorly managed transformation program can have on the business. As always, please let me have your thoughts.
The objective of business transformation
A business minute. A short sharp comment on the underlying driver behind a transformation and addressing the question of how do you do more with less.
Business outcome management
Execution is hard. Its even harder when there is not a common understanding of how the endgame will be achieved. Business outcome management is structured methodology that helps ensure the transformation team and stakeholders are focusing on what they are achieving, rather than what they are doing.